Are the earrings lightweight?

Yes. QueenKiss earrings are designed to be lightweight and comfortable for everyday wear.
Because they are made with premium genuine leather, they have a soft, flexible feel while still creating a strong visual statement.

 

What materials do you use?

QueenKiss pieces are made using premium genuine leather and carefully selected jewellery components.
Each product listing includes details about the materials, size, colour, and finish of that specific design.

Because leather is a natural material, slight variations in texture, grain, and finish may occur. These natural details are part of the character and beauty of handmade leather jewellery.

How should I care for them?

Please handle your earrings gently and keep them dry.

To care for your earrings:

• Avoid water, rain, perfume, lotion, oils, and humidity
• Remove before showering, swimming, exercising, or sleeping
• Store flat or separately packed to avoid bending or scratching
• Keep away from direct sunlight for long periods
• Clean gently with a soft dry cloth only
• Do not wash, soak, or use chemical cleaners

Leather is soft and flexible, but it should not be pulled, folded, or pressed heavily.

Are they handmade?

Yes. QueenKiss earrings are designed and handcrafted in small batches.

Each piece is thoughtfully made through a slow process that may include design sketching, cutting, shaping, assembling, checking details, and final packaging.
Small differences between pieces are part of the handmade process and make each pair unique.

Can I wear them every day?

Yes, QueenKiss earrings are designed to be comfortable for regular wear.
However, because they are handmade leather pieces, they should be treated as wearable art rather than waterproof or heavy-duty jewellery.

For best results, wear them gently and store them carefully after use.

Do you accept custom orders?

Custom orders may be available depending on the design, colour, and production schedule.

If you are looking for a special colour or small adjustment, please contact us before placing your order.
Please note that custom orders may take longer to make and may not always be possible.

 

Do you accept returns?

For hygiene reasons, earrings cannot be returned or exchanged if they have been worn.

However, if your order arrives damaged, faulty, or incorrect, please contact us as soon as possible with your order number and clear photos. We will review the issue and help resolve it in accordance with applicable consumer laws.

Please check the product description, size, colour, and care details carefully before ordering.

 

How long does shipping take?

Orders are packed carefully and shipped from Australia.

Processing time may vary depending on whether the piece is ready to ship or handmade to order. Please check the product listing or checkout page for the most accurate processing time.

Once dispatched, delivery times depend on the shipping method and destination. Tracking details will be provided where available.

Do you ship internationally?

International shipping may be available to selected destinations.

Delivery times vary depending on the destination country, customs processing, and postal service conditions. Buyers are responsible for any customs duties, taxes, or import fees that may apply in their country.

How will my order be packaged?

Each QueenKiss order is carefully packed with attention to presentation and protection.

Your earrings may arrive on a branded earring card and in protective packaging suitable for gifting or personal storage.

Will the colour look exactly the same as the photos?

We do our best to photograph each piece as accurately as possible.
However, colours may appear slightly different depending on lighting, screen settings, and the natural texture of the leather.

Small colour and texture variations are normal for handmade leather pieces.

How can I contact QueenKiss?

If you have any questions about an item, order, material, colour, or care instructions, please contact us through the contact page or order message system.

We are happy to help before or after your purchase.